Shipping Info
We ship from countries all around the world to ensure you receive your order as soon as possible. Processing time is normally 2 working days from receipt of order and this needs to be added to the below delivery times.
Unforeseen factors such as delayed logistics and customs clearance may have an impact on the overall shipping time.
Estimated Shipping Times
U.K. : 4 to 14 days
Europe : 5 - 16 days
United States : 4 -18 days
Canada : 7 - 20 days
Australia : 6 - 18 days
Other : 8 - 24 days
Changes Of Delivery Address
We can only accept a change of delivery address requests if provided before the order has been dispatched.
Items Out Of Stock
If any item is out of stock, we will cancel and refund the out of stock items and then dispatch the remainder of the order.
If you find a parcel is damaged during transit, if possible, please reject the
parcel from the courier and get in touch with our customer service team. If the
parcel has been delivered without you being present, please contact us via our contact page and will advise with next steps.
Sales tax has already been applied to the price of the goods as displayed in the checkout and Import duties and taxes for international shipments will be prepaid.
If you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.
All Parcels are insured for loss and damage up to the value as stated by the
courier.
We will process a refund or replacement as soon as the courier has completed
their investigation into the claim.